Help Center

Help Center

How can we help?

Wirex card usage regional specifics

Due to a compliance issue from our previous card issuer Wavecrest, Visa has suspended all crypto related card services. 

As a result, we are forced to suspend all Card services previously offered by Wirex in all countries. This includes the usage and ordering of both physical and virtual cards.

However, we are currently working with new card providers to issue new cards to our customers and resume service as usual. The new cards should be available to our customers soon. However the national availability of these cards would still be subject to a Countries legislation or international sanctions placed against a country. 


Was this article helpful?
8 out of 13 found this helpful

Have more questions? Submit a request