Why do my bitcoin transfers sometimes take hours?
The blockchain network on which bitcoin operates sometimes becomes busy, resulting in transactions taking more time than usual to be confirmed and delivered.
Occasionally this can take up to 24-32 hours.
There is nothing Wirex can do to speed this process up as we do not control the blockchain speed or capacity.
If your Wirex account shows that a transfer has been made, please be patient while the blockchain completes the transfer.
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