Help Center

Help Center

How can we help?

What should I know about Reference Number and why is it important?

You need Reference number when you make a bank transfer to your Wirex card from your bank account.

Reference number is a special code assigned to your particular Wirex card which identifies it in our bank system and ensures the funds are added to this very card and not to someone else's. The Reference Number is the same for all banks, though different cards (e.g. if you have several in different currencies) have different Reference Numbers. Please do not add anything else apart from your unique Payment Reference to the appropriate field while making the transfer as it may cause delays and other problems.

NOTE: If you do not see your Reference Number, or getting an error message, it means your account is not verified. Currently, the option is available for verified accounts only.

Was this article helpful?
0 out of 1 found this helpful

Have more questions? Submit a request