Why are there limits?
Limits are set by regulators. Although bitcoin transactions are not (yet) regulated as such, bank card transactions are, therefore, we at Wirex must fully respect KYC (Know Your Customer) and AML (Anti-Money Laundering) policies.
We give you the choice of unverified or verified card account. If you are happy with the lower card limits and limited top up options, you don't have to verify the account by providing your documents. If you want to increase your Wirex card limits and enjoy all services we provide, we have to ask you for proof of ID and address. You can read more about verification process in our How and why to verify Wirex account? article.
NOTE: In some cases, you are obliged to verify your Wirex account as per Fraud&Risk team demand.
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