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Wirex App: Settings

In the Wirex App Settings page, you can perform the following actions:

- Manage and verify your Account
- Set Security preference
- Get Help
- Read Terms and Conditions
- Log Out

Account

In the Account section, you can edit your Profile information, send documents for verification, check your verification status and affiliate details, and select your preferred Reference Currency.

  • Profile Information. This section includes your full name, date of birth, mobile phone number, billing address and verification status. Read more in the User Profile article.
  • Affiliate.Find your Affiliate link and your affiliate statistics here. Read more in the Affiliate programme article.
  • Reference Currency.Reference currency allows you to view your bitcoin balance in fiat currency (USD/GBP/EUR) as well as in BTC. Read more in the Reference Currency article.

Security

You can use the following options to maximise your account security:

  • PIN. Increase your mobile banking security. After switching from Off to On, Wirex app will ask you to enter your personal PIN every time you open the app. NOTE: Your personal PIN is NOT card's PIN.
    If you are using Touch ID, this option is enabled by default.
  • Touch ID (iOS) / Fingerprint (Android). By selecting On, Wirex app will ask for your fingerprint every time you open the app. Please note that you need to have Touch ID / Fingerprint Authentication pre-enabled on your device. If you are unable to use your fingerprint, use Wirex app PIN instead.
  • Two-factor authentication. Enable or disable 2-factor authentication for your Wirex account for better security.
  • Devices. Here you could find a list of verified devices. If you do not recognize the device, you can remove it from the list.
  • Change password. You can change your Wirex account password right from your Wirex app.

Terms and Conditions

You can check our terms and conditions in this section, as well as Visa service agreements.

Help

In this section, you can find our Help articles, contact support team and get information about your Wirex App.

  • Help Center. You can open the Help Center right from your Wirex app and find the information you need.
  • Contact Us. If you face any issues or cannot find the answer to your questions in the articles, feel free to contact the Wirex Support team. Read more in the Wirex App: How to contact Wirex support? article.
  • Live Chat. Coming Soon. Chat with our support team.
  • About. Information about Wirex app installed.

Log Out

Log out of your Wirex account.


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